Choosing the right calling platform can make or break a sales team’s performance. With connect rates falling across industries and outreach becoming more competitive than ever, sales teams need tools that don’t just “make calls” they need systems that increase conversations, automate follow-ups, shorten sales cycles, and provide real-time coaching.

Team

Two of the strongest options in the market today are GrowOutly and Aircall. While they both offer VoIP calling and CRM integrations, they are built with very different philosophies. GrowOutly focuses heavily on high-performance outbound sales, whereas Aircall is a well-rounded cloud telephony system for both sales and support teams.

This detailed comparison breaks down features, pricing, performance, and team fit, helping you decide which platform is the best match for your sales goals.

What Is GrowOutly?

GrowOutly is a next-generation VoIP and outreach platform specifically engineered for outbound sales teams. It is designed around one core objective: helping sales reps talk to more prospects who actually pick up. Instead of offering only basic calling tools, it brings together AI, automation, dialing intelligence, and workflow triggers to accelerate the sales cycle.

Key Features of GrowOutly

  1. Local Presence Dialing
    GrowOutly displays a local area code for the person being called. This single feature alone can significantly increase answer rates, because prospects are more likely to pick up calls from familiar-looking numbers.
  2. Parallel Dialing
    Instead of dialing one number at a time, GrowOutly can dial multiple contacts simultaneously and automatically connect the rep to the first prospect who answers. This dramatically increases productivity, especially for SDR and BDR teams.
  3. AI-Powered Timing Optimization
    GrowOutly uses machine learning to determine when a specific prospect or region is most likely to answer. Calls are automatically grouped or scheduled to align with peak answer times.
  4. Voicemail Detection and Drop
    GrowOutly instantly detects voicemail on connection and allows reps to drop a pre-recorded voice message while immediately moving on to the next call.
  5. Power Dialer
    Reps can queue up hundreds of calls in one go. No manual dialing, no wasted time between calls, and no switching tabs.
  6. Workflow Automation
    Based on the call outcome, answer, no reply, voicemail, objection, follow-up request, GrowOutly can automatically trigger SMS, emails, reminders, and CRM tasks. This ensures no prospect is left behind.
  7. CRM Sync
    GrowOutly integrates with major CRMs like Salesforce, HubSpot, and Pipedrive. Calls, notes, and events sync instantly, keeping the pipeline clean.
  8. Real-Time Conversation Intelligence
    GrowOutly analyzes conversations live. It identifies buying signals, objection patterns, compliance concerns, and emotional cues. Managers get coaching insights, and reps receive feedback on tone, pacing, and best responses.

Performance Outcomes

GrowOutly claims that its users often experience:

  • Connect rate jumpsfrom around 8% to 30%+
  • Shortened sales cycles, often reduced by 25-30%
  • Higher rep activity, with 150-200 calls per day becoming easily achievable

The platform is built for performance-intensive sales teams that need more conversations, faster deal cycles, and predictable outbound success.

Pricing

GrowOutly’s pricing is structured for different team sizes and needs:

  • Starter Plan: $49/user/month: includes core dialing, local presence, and CRM sync
  • Growth Plan: $99/user/month: adds AI intelligence, advanced automation, and priority support
  • Enterprise Plan: Custom: includes advanced features, custom AI models, and a dedicated success manager

What Is Aircall?

Aircall is a well-established cloud phone system used globally by both sales and customer support teams. It emphasizes reliability, easy setup, and strong integrations with major business tools. While it offers some outbound capabilities, it is generally seen as a versatile telephony platform rather than an aggressive outbound sales engine.

Key Features of Aircall

  1. Cloud Telephony Across Devices
    Aircall works seamlessly on desktop, mobile, and browser. Teams can call, receive, and manage conversations from anywhere.
  2. Powerful Call Routing and IVR
    Aircall excels in intelligent routing, ring groups, call queues, and IVR trees. This makes it a strong choice for support teams and mixed use cases.
  3. SMS & Messaging Support
    Aircall supports SMS and MMS, allowing teams to combine calling and text-based communication.
  4. Optional AI Add-On
    Aircall offers an AI package that provides conversation summaries, sentiment analysis, transcription, and automated notes.
  5. Power Dialer
    Aircall includes a power dialer for outbound teams, though it lacks the speed and parallel dialing capabilities of dedicated outreach platforms.
  6. Analytics Dashboard
    With both standard and advanced add-ons, teams can track call metrics, heat maps, queues, and trends.
  7. CRM Integrations
    Aircall integrates with tools like Salesforce, HubSpot, Monday.com, and Zendesk, making it easy to plug into existing workflows.

Limitations Noted by Many Users

  • Some plans require a minimum of 3 seats, making it less flexible for very small teams.
  • Add-ons like AI and advanced analytics raise the total monthly cost.
  • It lacks multi-number dialing, local presence optimization, and predictive timing, features essential for high-volume outbound teams.
  • Storage for recordings and data retention may be limited in lower-tier plans.

Pricing

Aircall offers three tiers:

  • Essentials: Around $30/user/month: baseline calling and SMS
  • Professional: Around $50/user/month: routing, integrations, power dialer, and more
  • Enterprise: Custom: advanced routing, dedicated support, and compliance features

AI and analytics are sold as additional modules, which can increase total cost per user.

GrowOutly vs Aircall: Key Comparisons

  1. Connect Rates

GrowOutly dramatically boosts connect rates through local presence, parallel dialing, and AI timing.
Aircall offers strong call quality but lacks advanced outbound dialing features.

Winner: GrowOutly

  1. Dialing Efficiency

GrowOutly’s parallel dialer and predictive timing make it far faster for outbound calling.
Aircall’s power dialer is good but not built for high-intensity outbound teams.

Winner: GrowOutly

  1. Automation

GrowOutly automates SMS, email, scheduling, tasks, and follow-up logic.
Aircall automates routing but relies heavily on CRM or external tools for outbound follow-up.

Winner: GrowOutly

  1. AI Capabilities

GrowOutly’s AI focuses on real-time coaching, buying signals, and intelligently triggered workflows.
Aircall’s AI mostly provides transcription and summaries.

Winner: GrowOutly

  1. CRM Integration

Both platforms have strong CRM sync capabilities.
GrowOutly feels more sales-focused, while Aircall feels more general-purpose.

Winner: Tie

  1. Pricing and Value

Aircall is cheaper for basic calling needs and mixed-use teams.
GrowOutly is more expensive but offers far greater ROI for outbound teams.

Winner: Depends on use case

  • For sales-heavy teams- GrowOutly
  • For mixed sales + support- Aircall

Which Should You Choose?

Choose GrowOutly if:

  • Your team does high-volume outbound calling
  • You want maximum connect rates
  • You need AI-driven coaching and intelligence
  • You prefer built-in automation rather than multiple tools
  • You care about predictability in outreach and pipeline flow

GrowOutly is ideal for SDR teams, BDR teams, appointment setters, and any sales team that depends on speed, volume, and conversions.

Choose Aircall if:

  • You want a reliable cloud phone system
  • Your team handles both support and sales
  • You want strong routing, IVR, and queue management
  • You prefer modular add-ons rather than all-in-one pricing
  • You don’t require aggressive outbound dialing features

Aircall is perfect for hybrid organizations that need stability, phone-system reliability, and general business communication.

Both platforms are strong in their own right, the right choice depends on your sales model.

  • If your priority is outbound performance, more conversations, and shorter sales cycles, GrowOutly is the superior choice.
  • If you need a versatile, stable, and easy-to-use cloud phone solution for both sales and support, Aircall is a great fit.

If your goal is to scale outbound sales, make more live conversations, and accelerate deal cycles, GrowOutly is clearly the better choice. It’s built from the ground up to help SDRs / BDRs connect, communicate, and close smarter.

Visit GrowOutly – 3x Your Connect Rate with AI-Powered VoIP for Outbound Sales Teams!

On the other hand, Aircall is a solid pick for teams that need a reliable, flexible cloud phone system, especially when calling needs are mixed between sales and support, or when you don’t want to fully commit to AI and automation from day one.